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LEGAL

Privacy Policy

Allship is committed to protecting the personal information and business data of our clients in accordance with the highest security standards.

Last updated: October 1, 2026

1

Scope of Application

This Privacy Policy applies to all personal and business data collected by Allship Logistics through:

  • The allship.vn website and affiliated domains
  • Quote request and consultation forms
  • Shipment tracking and waybill management systems
  • Electronic customs declaration systems
  • Communications via email, phone, Zalo, and other channels
2

Information We Collect

Personal Information: Full name, phone number, email, address, job title, company name.

Business & Shipping Data: Tax ID, business license, cargo details (type, weight, dimensions, value), customs documents, bills of lading (B/L, AWB), commercial contracts, invoices.

Technical Data: IP address, browser type, access time, cookies for user experience optimization.

3

Purpose of Data Use

  • Providing logistics services: customs clearance, shipping, warehousing
  • Processing quote requests and transport advisory
  • Customs declarations and regulatory compliance
  • Tracking and updating shipment status for clients
  • Purchasing cargo insurance as requested
  • Invoicing and financial settlement
  • Improving service quality and customer experience
  • Sending updates on vessel schedules, freight rates, and new policies
4

Third-Party Data Sharing

Allship shares information only when necessary:

  • Customs Authorities: As required by law
  • Shipping Lines / Airlines: For booking and transport execution
  • Transport Partners: For domestic pickup and delivery
  • Insurance Companies: For cargo insurance coverage
  • International Agents: For overseas coordination
  • Government Agencies: As required by Vietnamese law

We never sell or rent client data for third-party commercial purposes.

5

Data Security

Allship implements strict security measures:

  • SSL/TLS encryption for all data transmission
  • 24/7 firewall and intrusion detection systems
  • Role-Based Access Control for data access
  • Automated backups with rapid recovery capability
  • Regular staff training on information security
6

Your Rights

You have the right to:

  • Request access to, correction, or deletion of your personal data
  • Opt out of marketing communications
  • Request data portability
  • File complaints about data processing

Contact privacy@allship.vn or hotline 1900 252 338 to exercise these rights.

7

Data Retention

Data is retained as necessary for service delivery and legal compliance:

  • Customs documents: Minimum 5 years (per Customs Law)
  • Invoices & accounting records: Minimum 10 years
  • Contact information: Throughout cooperation + 2 years after termination
  • Technical data (cookies, logs): Maximum 12 months
8

Contact

For any questions about this Privacy Policy, please contact:

ALLSHIP LOGISTICS CO., LTD

Email: privacy@allship.vn

Hotline: 1900 252 338